EFM - Ethernet First Mile

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Ethernet First Mile (EFM), the affordable way to boost your Business connectivity

EFM is a tough reliable high-speed business internet connection which is a low cost alternative to a fibre leased line. EFM uses existing copper telephone lines (instead of a dedicated fibre) to connect you to the local exchange and into the Vispa national network. By providing the service over existing lines, it means its cheaper to install than a dedicated fibre leased line.


EMF is delivered over either two or four copper telephone lines which we call pairs. Below you will find our EFM instant availabilty and price checker. Simply provide us with a postcode or telephone number of a line at the property.

Why EFM ?

  • 45% cheaper than fibre
  • No ECC charges
  • Reduced install time
  • 10 & 20Mbps options
  • Dedicated bandwidth
  • Service level agreement
  • Up to 20Mbps both ways

    Speed options of up to 20Mbps both ways.

  • Business Grade Service

    Giving you the performance your business demands

  • 24/7 Network Monitoring

    Our Network Operations Team monitor your connection 24/7 for any issues.

  • Perfect Voice over IP

    A reliable, low latency connection is perfect for business VoIP.

  • Free Wireless Router

    All our services include a high end, pre configured wireless router.

  • 8 Hour Fix Time

    Should something go wrong, our SLA ensures a 8 hour time to fix.

  • Full VPN Compatability

    All our wireless services support VPN pass-though allowing you to easily connect.

  • Securely Encrypted

    All data sent over the air is highly encrypted to maintain security.

  • Reduced Install Lead Time

    Installation can usually be completed within 30-45 working days.

Instant EFM Price & Availability Check

Enter the landline number or postcode of where you would like to install EFM.


Frequently Asked Questions

What is EFM?
EFM is short for Ethernet First Mile and is a service that runs over copper telephone lines rather than fibre optic. The copper lines are then bonded which increases speed and resilience.
Why should I choose EFM?
  • It's cheaper than a fibre leased line.
  • Dedicated symmetrical bandwidth.
  • 99.9% Guaranteed uptime.
  • 8 Hour time to fix guarantee.
  • 24/7 Network Monitoring.
  • Reduced installation time.
Can I have EFM?
EFM is only available on selected telephone exchanges and within a certain distance from the exchange. Please use our EFM checker to see if its available on your exchange.
What are the contract terms?
EFM is available on a one and three year contract term. The three year term offers some discount on the installation cost.
How long is the delivery time?
EFM needs to be provisioned across the local telecoms network alongside the Vispa network. Standard delivery time can range from 20-30 working days however our EFM availability and price checker will give you an estimation on delivery time.
How many staic IP's do I get?
We provision your EFM circuit with four usable IPv4 IP addresses. You can apply for additional IP addresses at a cost of £100 per year per block of eight IPv4 addresses.
How reliable is EFM?
EFM is extremely resilient. If you loose connectivity of one copper pair, the other pairs remain active and you will run at a reduced speed until the fault has been repaired. Remember we have an 8 hour time to fix service level agreement.

Client Testimonials

  EFM was the logical solution for our business as we didn't want the cost of a leased line but required dedicated bandwidth for our cloud based VoIP system. We are now safe in the knowledge that should anything go wrong, it will be fixed the same day.

- Michael Smithwright
  Previous to us installing EFM, we had tried various services such as FTTC but the issue for us was shared capacity. With EFM we now have 1:1 contended bandwidth which really has made a difference to our day-to-day operations. We would highly recommended EFM to any small to medium sized business.

- T. Jackson
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